Customer Service Advisor

Central Guildford

£25,000 plus 24 days holiday + BH, Pension, private healthcare, Hybrid working, discount on staff products, supportive team culture & SO MUCH MORE!!!

Monday -Friday (9am-5pm)

We are currently working with an established and highly passionate business in Guildford who are on the hunt for an enthusiastic Customer Service Advisor to join the friendly team.

In this role, no two days will be the same!! If you have excellent communication skills, a practical approach, and a passion for providing exceptional customer service, then this could be the perfect role for you!

Key Responsibilities:

• Providing accurate and up-to-date information and product advice via telephone, email, and social media channels.
• Liaising with courier companies and other suppliers
• Assisting with exciting company events and photoshoots
• Handling general office duties as required.

Full training will be provided from day one, and ongoing support will be available from the Customer Service Manager.

Skills/ Experience:

• Previous Experience working in a similar role
• Adapt to changing priorities and tasks while maintaining a high level of attention to detail.
• Possess a clear and confident telephone manner, and proactively resolve customer issues.
• Show strong organisational and methodical skills, with a positive "can-do" attitude and a willingness to learn
• Proficient using excel in MS Office skills.

If you are passionate about delivering exceptional customer service, thrive in a fast-paced environment, and want to join an innovative and fast-growing organisation, then we would love to hear from you!

Click on the apply button or call me, Annie Hollidge for more information on the role on (phone number removed)

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