Business Development Manager

Job Summary:
My client is recruiting a Business Development Manager to join their growing team. This role is pivotal for developing new business opportunities in Ireland and Northern Ireland, managing a portfolio of existing restaurant brand customers, and coordinating the delivery of their products and services through their technical outsourced team and partners. As a representative of my client in Ireland and Northern Ireland, you will have the autonomy to drive value for existing customers and oversee operational delivery.

Responsibilities:

• Develop new business opportunities in Ireland with new brands.
• Manage key accounts to enhance customer understanding, provide solutions, and resolve issues to achieve long-term goals.
• Generate new business through close partnerships with key accounts, leveraging existing and potential customer networks.
• Serve as the primary contact for handling customer needs.
• Coordinate activities between Operations and customers.
• Understand the technical aspects of my client's solutions and customer systems (training provided).
• Liaise with third-party partners and suppliers.
• Oversee and monitor stock availability and supply chain solutions for Ireland.

Essential Skills:

• Proven experience in new business sales and pipeline development.
• Ability to effectively qualify new opportunities.
• Minimum of 3 years' experience in Key Account Management.
• Exceptional ability to build and maintain positive customer relationships.
• Proficiency in understanding and working with technology products.
• Strong communication and stakeholder management skills across all levels of an organization.
• Independent, self-motivated, and a self-starter.
• Excellent negotiation skills.
• Strong commercial acumen.
• Ability to work within a team, comfortable with performance measurement, achieving targets, and organizing work independently.
• Ability to identify critical customer business needs and exceed customer expectations.

Desirable Skills:

• Background in restaurant solutions or operations.
• Knowledge of restaurant service and support, deployment, or Area Manager experience.
• Experience or understanding of EPOS systems.
• Understanding of operational processes in the QSR industry.

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