Mortgage Administrator

Medway

£22-24k

Mon-Fri 8:45-5:30pm

A new and exclusive client in the heart of Medway is looking to recruit an experienced administrator who is looking to forge a career within the financial planning industry. This close knit team have the most intellectual senior management in their industry, who will be training you to be a well equipped Mortgage Administrator. Role created due to internal promotion from growth.

Duties of the Mortgage Administrator:

- Work collaboratively with the Mortgage advisor and build a strong relationship to ensure workflow is within timeframes for clients needs.

- Liaise with clients on their mortgage application and chase for certain documentation which is required to complete the mortgage application.

- Chase documents and information from lender and solicitors within a timely manner.

- Put the mortgage plan and application onto their CRM (IO) and update with relevant email correspondence, client details and documents.

- Construct the mortgage meeting packs for the initial meeting for the client and the Mortgage advisor.

- Liaise with clients regarding offer acceptance or decline.

- Send out invoices to relevant parties and chase if required for late payments.

- Communicating effectively and regularly with clients with updates on their mortgage application and show sympathy and empathy where required.

Requirement for the successful Mortgage Administrator:

- At least one year as an Administrator in any industry (essential)

- Experience in an estate agents (desired)

- Office 5 days a week (essential)

- Strong attention to detail (essential)

- Has strong communication skills via the phone (essential)

- IT literate and can pick up systems quickly (Essential)

- Bubbly personality (essential)

- Quick learner (essential)

- Wants a career not just a job (essential)

Benefits:

- 20 days holiday plus Christmas shut down and bank holidays (31 in total)

- Pension contribution

- Company pay for qualifications you are looking to gain in your industry

- Internal progression

- Non micromanagement environment

- Excellent training

If you are interested in this Mortgage Administrator opportunity and hold the relevant experience, I urge you to contact El on eburton@netboxrecruitment or call (phone number removed) opt 2.